Return Policy

At Knyazhenika, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

1. Return Period

You may return items within 7 days of receiving your order for a full refund.

2. Eligibility for Returns

To be eligible for a return, items must be:

• Unworn and unused
• In original packaging with all tags attached
• Accompanied by proof of purchase

3. Non-Returnable Items

The following items cannot be returned:

• Personalized or custom-made jewelry
• Earrings (for hygiene reasons)
• Fragrances that have been opened or used
• Sale or clearance items

4. How to Initiate a Return

To start a return:

1. Contact us at uu87@icloud.com with your order number within 7 days of delivery
2. We will provide you with return instructions and address
3. Pack the item securely in its original packaging
4. Ship the item back to us using a trackable shipping method

5. Refunds

Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method. Shipping costs are non-refundable.

6. Return Shipping Costs

Customers are responsible for all return shipping costs. We recommend using a trackable shipping service to ensure your return reaches us safely.

7. Contact Us

For any questions about returns, please email us at uu87@icloud.com

Last updated: January 7, 2026